Combat Aces Support

Help for the Combat Aces iOS app

Need help with Combat Aces? Write to support@cuban8studios.com. Your message goes directly to Cuban Eight Studios.

What to include

A few details will help us understand the problem without unnecessary back-and-forth:

• Your device model and operating system version.
• The Combat Aces app version and build number.
• What you were trying to do and what happened instead.
• The wording of any message shown by the app, or a screenshot if one would help.

Please do not send passwords, Sign in with Apple credentials, payment information, or other sensitive information.

Offline play and squadron progress

Combat Aces is fully playable without an account or internet connection. Your squadron record — including pilots, victories, losses, and Ace Points — is stored only on your device and is never uploaded.

Deleting the app also deletes that local squadron record. Because Cuban Eight Studios never receives it, we cannot recover or transfer it after the app is removed.

Internet play and Sign in with Apple

An account is required only for matches against another person over the internet. If sign-in or an online match is not working, first confirm that the device has a working internet connection and that you are signed in to your Apple Account, then close and reopen Combat Aces. If the problem continues, contact us with the details listed above.

Leaderboard, reports, and blocking

Entering the leaderboard is optional. The squadron name you choose is displayed publicly beside your score. If a squadron name is objectionable, you can report it from the leaderboard or block that player so the name no longer appears to you.

Notifications

Notifications are optional. You can choose which Combat Aces notifications you want inside the app, and you can allow or disable them at any time in the device's notification settings.

Deleting an online account

In Combat Aces, go to Flying Orders → MENU → SETTINGS → DELETE MY ACCOUNT. Deletion is immediate and removes the online account, matches, leaderboard entries, reports, blocks, linked squadrons, and notification settings.

Account deletion does not remove the squadron record stored locally on your device. Removing the app deletes that local record.

Privacy

Read the Combat Aces App Privacy Policy for a complete explanation of what the app sends, what stays on your device, and how online features work.

Contact Cuban Eight Studios

Email support@cuban8studios.com and put “Combat Aces Support” in the subject line.